Do I have to put anything together?
Our MultiDrawers, File Cabinets, and Locker Cubes arrive ready to use right out of the box.
The Fern Mini Lockers arrive with their legs tucked inside. Simply attach them with the included fasteners and you’re ready to use your locker!
Gallery organizers need to be mounted on the wall. We include some screws to get you started, but you can use whatever mounting hardware works best for your walls.
Plinth and Caster bases must be fixed to the bottom of your MultiDrawer with the included fasteners. Your organization will be rolling (or elevated) in no time!
What do the colors look like in person?
Choosing colors online can be tricky! We do our best to show you the most accurate colors, but every screen displays them a little differently.
Want to be absolutely sure you love the shade? Order a Color Sample! They're made from the same materials as our cabinets, so you can see the real color and finish before you commit.
Can you help me get a Bisley product or color that’s not available on Bisley Store?
Yes! We help with special orders all the time. If there’s a specific color or configuration you’re looking for, give us a call and we’ll do our best to get it for you.
Do you have a store/showroom in the US where I can see the product before I purchase?
Unfortunately, no. But we’ve got lots of gorgeous images on our product pages and Instagram feed, highlighting the many uses and colors of a Bisley cabinet. Plus, you can grab a Bisley Steel Color Sample if you’re curious about the color and finish.
Does Bisley Store ever work with influencers or media partners?
We do! We're always looking to add to our roster of creative, style-oriented, and organized content creators. Think you'd be a good fit? Let us know here.
What does it mean if an item is on backorder?
This means the item is sold out, but you can place an order now and it’ll ship to you once we have it back in stock. We do our best to provide accurate timelines for when we expect items to ship, and you can find those dates on any product page. Learn more about backorders and shipping policies here.
Does Bisley Store have sales?
We do, but not very often! Here's the scoop: Bisley products are built to last a lifetime – they're a real investment in quality. We believe in offering you the best value, every day, because these pieces aren't about trends, they're about timeless organization. Plus, as a small business, we're focused on providing amazing service, not constant discounts. That said, we DO have a couple of special sales each year, and you won't want to miss them! Join our mailing list, and you'll be the first to know—plus, you'll get a 10% off code for your first order. It's a win-win!
What are the sizes of the cabinets?
Finding the right Bisley cabinet size depends on your space, storage needs, and how you plan to organize. Whether you’re eyeing a MultiDrawer, File Cabinet, or Locker, here’s a breakdown of our available sizes:
• Desktop MultiDrawers: 12.75”h x 11”w x 15”d
• Under Desk MultiDrawers: 23.25”h x 11”w x 15”d
• Flush Front File Cabinets: 29.1”h x 16.2”w x 15.7”d
• Steel Home File Cabinets: 26.5”h x 16.25”w x 15.75”d
• Fern Mini Locker: 28.5"h x 15"w x 15.7"d
• Locker Cube: 21”h x 12"w x 12"d
How much height do the MultiDrawer bases add?
Each base adds a little height to your MultiDrawer. If you’re tucking it under a desk, take a quick measurement to ensure everything will fit! Here’s the extra height you’ll gain with a base:
• Caster Base: 1”
• Standard Plinth: 3.25”
• High Plinth: 4.75"
What color are the MultiDrawer handles?
Ours have the signature chrome handles of the original icon.
How do I get the MultiDrawer inserts to fit properly?
You’ll want to ensure you tuck the insert under the front and rear lips of the drawer for a snug and secure fit.
Can I stack my Bisley MultiDrawers?
While it might seem like a good idea, we don't recommend stacking your Bisley MultiDrawers. They're not designed for stacking, and it could actually damage the drawers or even be unsafe. We want you to enjoy your MultiDrawers for a long time, so it's best to keep them unstacked.
Do you have bases for the File Cabinets?
Unfortunately, there aren’t dedicated bases for our Flush Front or Steel Home File Cabinets.
Which drawers lock on the file cabinets?
Both drawers lock on 2-drawer file cabinets, and the bottom two drawers lock on 3-drawer file cabinets.
What size hanging folders fit in the file cabinets?
Standard US letter-sized hanging folders.
I lost my key, what do I do?
Bummer — but don’t worry, we can help! Reach out to our support team and they’ll assist you in getting a new one.
Why did I get an email/call/text message to confirm a transaction?
Don't worry, it's nothing to be alarmed about!
We work with a company called No Fraud to help us keep your information safe and prevent any suspicious activity. They might reach out if something seems a little off, like an unusual shipping address or email.
It's usually just a simple typo, but we want to make sure it's really you!
Here's what to do:
• If you placed the order: Simply click "Yes - it was me." in the message. Your order will then be processed as normal.
• If you didn't place the order: Click "No" and contact your credit card company right away.
Important Note: No Fraud will never ask for your full credit card number, social security number, or any other sensitive personal information.